User Experience Body: Our Agent Portal provides excellent user experience focused on delivering intuitive interfaces and streamlined workflows to improve productivity and satisfaction for agents, CSRs, and administrators. Features are designed to enhance accessibility and usability across platforms.
The Dashboard provides agents with a customizable first screen featuring widgets like policy search, client search, recent commission statements, reports, and Firelight single sign-on (SSO).
enables configuration of the portal’s logo and branding to match the carrier or company’s preferences, enhancing user recognition and experience.