Team Profile

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    Michael Potter - President/CIO

    Michael Potter has 25 years of experience in the Insurance industry and Information Technology. After graduating from Iowa State University with a Masters Degree in Engineering, Michael joined LIDP Consulting in Chicago. At LIDP Michael was promoted to VP of Information Services.

    In 2009 Michael and his wife moved to Atlanta to start his IT consulting business serving insurance companies.

    Having completed many projects on platforms varying from Mainframe to Mobile, Michael has a wide range of experience with a particular emphasis on Open Systems.

    Michael has worked with many Insurance companies, including Assurant, Protective Life Insurance, The Hartford and Columbian Financial Group, in applying technology to operations, new business, agent portals, policy administration, developer support, migrations, and mobile apps.

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    Lanna Potter - CEO

    Lanna is a Certified Public Accountant with 17 years of corporate accounting and management experience. Proven history of implementing software accounting processes and leading international teams to improve efficiency, save costs, and produce superior results.

    After Graduating from DePaul University in Chicago, IL, with a Master’s Degree in Information Systems, Lanna has been working with mid to large technology companies for over 15 years. Lanna is fluent in Mandarin Chinese and English.

    Areas of expertise include: U.S. GAAP, Software revenue recognition accounting, professional services and license contract reviews and negotiation, financial analysis, financial system development, process re-design, hiring and training, and marketing.

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    Scott Jones - System Administrator

    Scott M. Jones joined Tapp Solutions in 2017 as our System Administrator. Mr. Jones holds a degree in Mathematics/Computer Science from Carnegie-Mellon University and has over 25 years of experience in technology-related industry. Mr. Jones previously worked for YP (now DexYP) where he managed email and web sites for over 80,000 domains and worked to enhance fulfillment systems for web-based marketing products as both a developer and Unix administrator. Before YP, Mr. Jones previously worked for AT&T, BellSouth, and JHK and Associates (now Transcore ITS). At JHK and Associates, Mr. Jones wrote software and maintained Unix systems for the New York City Vehicular Traffic Control System (VTCS) Replacement Project, among other projects. VTCS is the largest surface-street traffic control system in the world.

    In his spare time, Mr. Jones enjoys inline skating (also known as “Rollerblading”) and volunteering for the DragonCon Science Fiction Convention as the Director of the Electronic Frontiers Forums track.

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    Baiquan Wu - Senior Developer

    Mr.Wu joined our company in 2011. He holds a B.S degree in Electronic Information Engineering from Communication University of China in Beijing. He is the lead programmer on our key software products, including TAPP and the Premium Calculator App.

    Previously Mr.Wu worked for Beijing Donghuahechuang Digital Co, Ltd in China, developing network reporting tools for China Unicom, the largest Internet service provider in China.

    His expertise include: C++, TCP/IP, JavaScript, Swift, Mobile apps.

  • April Lofranco - Accounting and Administrative Assistant

    I finished a Degree in Bachelor of Science in Agriculture ( Soil Science) in Central Mindanao University and been working as an Admin Assistant since 2013. From then onward, I learned and gained basic experience in various fields like WordPress, Photoshop, HTML, CSS.

    During spare time, I took online courses in WordPress and Website Development and sometimes do baking.

  • Jen Shang - IT and Administrative Support

    Jen holds a B.S degree in Computer Science from Wuhan University in China. Jen had worked as Sr. programmer in China and Japan for over 5 years. She worked with clients including Mistubisi, NEC, Japanese Railway company, ISTAN shopping mall. After that she moved to the USA with his husband, then Jen has been working as a programming contractor for Tapp Solutions.

    Her expertise: Java, JavaScript, SQL, VB, VBA, HTML.

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    Maya Brown - Business Assistant

    Maya Brown is currently a Juris Doctor candidate who holds a Bachelor’s Degree in Economics with a minor in International Business from the University of Louisville. Upon graduating from Louisville in 2016 and returning to her hometown Atlanta, GA, Maya has hit the ground running. Working as a legal assistant for a prominent local law firm, acting as a consultant with multiple startups & attempting to start a business of her own - Maya has been nothing short of busy. As Tapp Solutions Business Assistant, Maya intends to hone all of her previous experience and interests into ensuring the success of Tapp Solutions and its clients.

    During Maya’s spare time: she enjoys volunteering with Hands on Atlanta, Junior League of Atlanta and assisting with Mind Bubble.

  • Ursula Armstrong - Accounting Assistant

    Ursula Armstrong joined TAPP Solutions in January 2020 as an accounting assistant. She has been doing bookkeeping for small businesses for 20 years, and has an associate’s degree in accounting. She grew up in England, and now lives in the Atlanta area with her husband, two children, and two rescued dogs.

    In her spare time, she enjoys hiking, camping, visiting different national and state parks, supporting the Atlanta Braves and Atlanta United, and watching her daughter’s college track meets.